WIFI

Name: Hotel Krebs

Password: krebshotel150

INTERLAKEN PASS

Haven't purchased your Interlaken Pass yet? No problem!

Click the button, fill out the form and benefit from free bus rides in zones 1 & 3 – including a ride to the St. Beatus Caves.

Adapter

Available at reception. A deposit of CHF 20.00 will be added to your room bill. Upon return of the deposit on your departure day, the booking will be cancelled and no additional charges will apply.

Pharmacy

The nearest pharmacy, Dr. Bichsel's Pharmacy, is located at Bahnhofstrasse 5a. It's just a one-minute walk. From the hotel, walk along the opposite side of the street towards the town center.

Physician

24-hour emergency center: 41 (0)33 826 26 26 Interlaken Hospital, Weissenaustrasse 27, Unterseen.

Excursions

Our reception staff will be happy to help you plan your excursions. Tickets for the Jungfrau Region can be purchased directly at reception.

bathrobe

Please contact reception. We will gladly bring one to your room upon request.

Bath mats

Please contact reception. We will gladly bring one to your room.

bathroom stool

Please contact reception. We'll be happy to bring one to your room.

Banks and ATMs

UBS, Bahnhofstrasse (1 min walk) 41 (0)33 826 35 55

Berner Kantonalbank, Höhenweg (3 min walk) 41 (0)33 826 61 31

Post Office, Bahnhofstrasse (directly next to the hotel) 41 (0)58 448 20 20

EKI, Rosenstrasse (2 min walk) 41 (0)33 826 17 71

Bar

Our bar is open daily from 7:00 AM to 11:00 PM for drinks. Cold and hot snacks are available continuously from 11:45 AM to 9:00 PM.

bed linen

Your bed linen is normally changed every three days. Of course, we can also change it daily upon request.

Fire

Please note the evacuation plan on your room door. The assembly point is Postplatz (next to the hotel towards the city center).

Postage stamps

Available at reception.

iron/ironing board

Please contact reception. We will gladly bring one to your room.

Cover

Please contact reception. We will gladly bring you an extra blanket to your room upon request.

TV

We receive 22 channels in 10 languages. A program guide and TV listings can be found on your television.

Escape plan

In case of an emergency, please follow the instructions of our staff and consult the evacuation plan to find the quickest escape route. The evacuation plans are located on your room door. The assembly point is the post office square.

Breakfast

A generous breakfast buffet is served from 7:00 to 10:00 in the restaurant. If you would like to have breakfast in your room, please place your order at reception by 9:30 pm the day before. The menu can be found in the guest information folder in your room. A room service charge of CHF 20.00 will be added.

Guest card

Upon check-in, you will receive a guest card that entitles you to various discounts and free use of local public transport. The guest card also grants you a 10% discount on all food and drinks in our restaurant.

Luggage service

Please contact reception. We will be happy to assist you with your luggage.

drinks

Complimentary water is available in the refrigerator in your room upon arrival. For additional beverages, please use our room service. A surcharge of CHF 5.00 will apply.

pets

Your pets are welcome. We charge CHF 20.00 per night.

Internet

Every room offers free Wi-Fi. You can also use the Wi-Fi or our guest computer in the lobby. To use the Wi-Fi, you will need the following login:

Name: Hotel Krebs

Password: krebshotel150

Bad

REX, Centralstrasse

(3 min walking distance).

41 (0) 33 822 77 33 You can find the current cinema program here: www.kino-interlaken.ch

Kiosk

The nearest kiosk is located at the West train station (2 minutes on foot).

Pillow

We will gladly bring an extra pillow to your room upon request. Alternatively, hypoallergenic pillows are available.

credit cards

We accept the following credit/debit cards and checks: Eurocard / MasterCard, Visa, American Express, EC-Maestro, Postcard, JCB, Reka Checks, Reka Card, Cup

Late Check-out

Our regular check-out time is 11:00 AM. Late check-out is subject to availability and must be confirmed by a receptionist. The following fees apply for late check-out:

• 11:00 AM – 12:00 PM: free of charge
• 12:00 PM – 1:30 PM: 25% of the official room rate
• 1:30 PM – 2:30 PM: 50% of the official room rate
• After 2:30 pm: 100% of the official room rate

Sewing service

Please contact reception. Sewing services are available upon request.

Sewing kit

You'll find it in the bathroom.

Emergency

In case of emergency, please call reception. To do so, press the "Reception" button on the telephone. You can also find the most important emergency numbers here under the heading "Telephone".

parking

Parking in our courtyard or in the parking lot opposite the hotel costs CHF 15.00 per night. You will need a parking ticket, which you can obtain at reception.

Post

Outgoing mail can be handed in at reception.

Smoke

Our hotel is a non-smoking hotel. Smoking is strictly prohibited in all rooms and public areas.

Restaurant

Bar: daily from 7:00 am to 11:00 pm Restaurant: daily from 11:45 am to 9:00 pm

reception

Our reception is staffed 24 hours a day.

consideration

We kindly ask you to keep noise to a minimum in the hotel, especially between 10:00 PM and 8:00 AM (quiet hours).

Safe

Each room has a safe. You will find it and the operating instructions in the wardrobe.

Key card

With your key card, you can not only open your room, but also the main entrance door at night. Alternatively, you can ring the bell and our night porter will open the door for you. When you remove the card from the holder next to your room door, the light will automatically switch off after one minute.

shoe cleaning machine

It is located opposite the cigarette machine at reception.

shoe cleaning supplies

They are located in the bathroom.

Shoe cleaning service

Please contact the reception.

Ski / Snowboard

You are welcome to leave your skis and snowboards in our luggage room.

power grid

In Switzerland, the voltage is 230 volts.

Taxi

Please contact reception. We will gladly order a taxi for you or contact the company for a price quote.

fax

You can send faxes from reception. If you are expecting a fax, please have it sent to the following number: 41 (0)33 823 24 65. Price per page CHF 0.50.

Telephone

You can make calls worldwide from your room. To call another room, dial the room number directly. For external calls, first contact reception so your phone can be activated. Then dial "0" followed by the desired number. When making international calls, omit the "0" of the area code. Below is a list of important country codes:

Australia – 0061Italy – 0039

Germany – 0049

Belgium – 0032

France – 0033

Great Britain – 0044

Netherlands – 0031

Luxemburg – 00352

If – 0091

Japan – 0081

Kuwait – 00965

Saudi Arabia – 00966

South Korea – 0082

Thailand – 0066

USA/Canada – 001

VAE. – 00971

The most important telephone numbers (dial "0" first)

Fire department: 118 Police: 117 Poison control: 145 Hospital: 41 (0)33 826 26 26 Doctors' emergency: 0900 57 67 47

Laundry service

If you would like to use our laundry service, please hand in your laundry at reception by 9:00 a.m. A price list and a laundry bag are located in your wardrobe. You will receive your laundry back within 12 hours (dry cleaning available upon request).

clothes rack

Please contact reception. We'll be happy to bring one to your room.

Wake-up service

If you would like a wake-up call, you can set it yourself on the phone or please contact reception.

dentist

Please contact the reception.

Room service

Our room service will gladly take your orders for drinks and food. If you only order drinks, a surcharge of CHF 5.00 will be added. This surcharge is waived if you order food.

Drinks: 7:00 AM to 11:00 PM Food: 12:00 PM to 9:00 PM